Clients
As a young company, we have already worked with over 30 clients on a vast range of projects and learning & development initiatives. Please see below for some of our clients and projects:
- Local authority contact centre benchmarking group
- ConnectDigitally – free school meals online in London
- Hyde Housing Group
- London Borough of Westminster
- London Borough of Barking & Dagenham
- Critical conversations training
- London Borough of Croydon
- London Borough of Lambeth
- London Borough of Merton
- Peak District National Park authority
- London Borough of Kensington & Chelsea
- London Borough of Hillingdon
- South Holland and East Lindsey District Councils
London Borough of Hammersmith & Fulham
Capital Ambition:
- London RIEP – strategic advisory support
- Customer contact strategy (2009/10)
- Customer contact baseline
- Service transformation academy delivery
- Strategic change management advice
- Rich picture of Capital Ambition strategy
- Strategic review of customer services for London Group and connected London strategy
- Business case training
London Borough of Southwark:
- Pre-emptive customer centric intervention (PECCI)
- Revenues and Benefits
- Adult social care workforce transformation
- Help/support with strategic partnership
Cultural services experience:
- Central Bedfordshire libraries
- Durham County Council
- London Borough of Camden
- London Borough of Ealing
- London Borough of Brent
- ‘Beyond boundaries’ – Lincolnshire and neighbouring authorities, Future Libraries programme
- Shared collection in South East Wales
- London Libraries – merger LLDA and ALCL
Slough Borough Council:
Museums, Libraries and Archives: