In this course, attendees learn about the application of agile specifically in the public service context. We will share our various tools and techniques in taking change from iteration to prototype and our experience in using agile for public service prototyping. We will also share our tips on how to identify and deliver cashable benefits using this method.
Why should I sign up?
After attending this course, attendees will return back to their workplaces feeling confident in embracing the complexity of change rather than avoiding it. In time, they will notice how agile enables them to free up internal capacity to change and develop without depending on ‘big bang’ implementations at the end – especially as these ‘big bang’ implementations can fail at the last minute and ultimately hurt performance. Our aim is always to be as supportive as possible in making the change happen when attendees return to their jobs. So we also equip attendees with a range of tools and methods so they can select and use the most appropriate tools to design and deliver improved services with cashable savings.