Call Keith Mitchell on 07500 883171 or email

We offer a wide range of training options from half-day ‘condensed’ workshops to five-day intensive training sessions.

Our business-simulation training has been developed to ensure that it duplicates real-life problems and environments, specifically for local government, to the highest possible degree. This provides participants with a highly effective and practical form of learning. Experiential and problem-orientated training is extremely effective and is used by the best training institutes.

We are transformation practitioners, working at the coalface of service transformation. Our people are experienced trainers, with strong foundations in delivering changes in the public sector. Our theory and methodology is underpinned by our own experience, reflected in: 

  • practical, work-related examples;
  • business simulation – we simulate a real situation with  real problems and challenges; and
  • practical tools
Keith Mitchell

Lorna Smalley began her career in local government in 1990. Over the past six years, she has been working in process improvement and change management within local government.

In recent years Lorna has focused on culture-change through organisational development interventions, including training, coaching and mentoring. Lorna is the RedQuadrant learning and development lead.

Deborah Jones is the lead for our Service Transformation Academy, and has been working as a change management consultant and trainer for eight years.

She has recently worked with local authorities on shared and merged services programmes. She is a trained coach and completed an MSc in Consulting & Coaching for Change with HEC Paris and the University of Oxford.

'The training provided was one of the best I have been to in years. I initially thought I didn't have the power to influence which was scary and disconcerting.  Having this belief and knowing that this is good for the authority has overridden this. Overall it has been difficult, nerve racking, a lot of anxiety from managers and staff. But when everyone pulls together and works towards a common goal, it really works'

Street scene enforcement team manager