|
news and events
|
Whole systems change: customer-led service design and avoiding slash and burn, Thursday 12 March 2015 - Friday 13 March 2015, London12 March 2015 In this continued period of budget cuts and national agenda for change, managers in local government increasingly need not only to understand but to deliver sustainable, transformational change. This two day course provides a solid grounding in the theory and application of service transformation... |
Six days to transform your services12 March 2015 March 2015, RedQuadrant offices Our unique service transformation programme provides a fully experiential course which will develop your abilities in consulting and coaching for change, customer insight, agile/scrum (accredited), and turning defensive behaviours into productive conversations.... |
RedQuadrant to work with Office for Civil Society on ground-breaking pilot scheme11 March 2015 We're pleased to announce we'll be working with the office of civil society to deliver the long-anticipated launch of their Commissioning School, part of the Commissioning Academy. Initially to be run as a pilot scheme, the school seeks to support better commissioning by helping commissioners... |
RedQuadrant is awarded place on G-Cloud 6 framework11 March 2015 We are excited to announce that we were successful in our application to join the G-Cloud 6 framework! We are offering through G-Cloud our full range of transformation, enabling and training services, all of which can now be bought directly without additional procurement processes. ... |
Customer Benchmarking Club first anniversary11 March 2015 The RedQuadrant and CIPFA Customer Benchmarking Club takes measured steps to its first anniversary! We are – have always been – committed to offering our customers a very different kind of support to enable customer-led transformation and channel shift. A year on from launch, our ground-breaking... |
Forthcoming events from RedQuadrant09 February 2015 We're looking forward to a busy and exciting 2015, and have got a selection of events lined up to get the year off to a productive and stimulating start. These events are open to all, and aimed at those working in or with the public sector. Thursday 22 January, 2-5pm, London customer... |
Seeking innovative examples of commissioning practice16 January 2015 An opportunity to share your innovative work on commissioning RedQuadrant has been commissioned by the Department for Communities and Local Government, the Public Service Transformation Network, and the national Commissioning Academy to produce a series of short case studies highlighting... |
An introduction to the practice of systems leadership - free taster15 January 2015 Joining up across complex systems? Leading aross organisations? On your fourth or fifth complex merger, demerger, or reoganisations in the last few years? In your third or fourth year of 10-40% budget reductions? Staff under ongoing threat of redundancy or redeployment? What impact is this... |
Development Manager - Newcastle Area, Australia19 December 2014 Development Manager opportunity. We are looking for someone able to locate in NSW, initially in Toronto (near Newcastle), Australia for a six month period to: Develop and sell our non-consulting offerings into the public sector, particularly training and capacity building through our... |
Announcing the formal launch of RedQuadrant in Australasia11 December 2014 We are pleased to announce the formal launch of RedQuadrant in Australasia. We offer public services and other sectors the benefit of our expertise in service, organisational, and leader transformation. We take our lead from the needs of our clients and focus on the quality of our work, and our... |
Webinar - demand management - a practical holistic overview08 December 2014 This taster will provide an active overview, with ideas for application, of the seven ways to manage demand: > Modelling of current and future demand using big data, informatics, behavioural audit, and observation to compare many options and interventions across the system > Measurement and... |
Why outsourcing (especially of IT) fails - and how to fix it08 December 2014 If we followed the systems thinking maxim 'the purpose of a system is what it does', we might conclude that outsourcing of information and communications technology purposefully and predictably increases costs and frustration and reduces satisfaction. The fact that the industry continues to survive... |
Systems leadership and other issues at NCASC1404 December 2014 The annual Adult and Children Services Conference took place in Manchester at the end of October. We were very pleased to be there, both attending sessions, and also at Speakers’ Corner, where one of our clients, Elaine McHale, spoke about our work with Leicester City Council. The integration of... |
Start the new year in style: RedQuadrant internships 201521 November 2014 If you're going to be making a new year's resolution to improve your CV, get some vaulable office experience, or decide where your first career steps should take you, we might be able to help! We're on the lookout for some bright, motivated and chirpy interns to join us in January 2015. ... |
Perspectivity game at RedQuadrant13 November 2014 We're really pleased to be hosting another round of the Perspectivity game in the new year. Join us on Tuesday 27 January at 6pm, and you can be in charge of the country's entire enconomic growth (well, almost...)! It's a great opportunity to network, learn some really useful new skills, and pretend... |
RedQuadrant Fit for the Future Training in New South Wales (Australia)12 November 2014 20 November 10am-5.30pm and 21 November 8.30am-3.30pm, Toronto, NSW Want better value from consultants and contractors? Require a sustainable, long-term approach to reducing costs? Need to establish ‘whole systems’ change? This master class is based on the most effective service transformation... |
An introduction to the practice of systems leadership07 November 2014 Joining up across complex systems? Leading aross organisations? On your fourth or fifth complex merger, demerger, or reoganisations in the last few years? In your third or fourth year of 10-40% budget reductions? Staff under ongoing threat of redundancy or redeployment? What impact is this... |
The return of the unique RedQuadrant service transformation programme04 November 2014 Monday 24 - Friday 28 November, RedQuadrant offices Our unique service transformation programme provides a fully experiential course which will develop your abilities in consulting and coaching for change, customer insight, agile/scrum (accredited), and turning defensive behaviours into... |
Westco partnership30 October 2014 We're very pleased to announce a new partnership for marketing and comms with Westco trading! After a number of successful engagements, we've decided to make Westco our formal partner. We will work seamlessly with Westco on community engagement, marketing, and communications, and are now able to... |
RedQuadrant #demandmanagement #ncasc1430 October 2014 |
RedQuadrant #systemsleadership #ncasc1430 October 2014 |
Systems leadership - how to shape culture29 October 2014 Systems leadership: the buzz phrase of the moment – a miracle cure to the organisational and cultural problems we face. All things to all people, everyone using it seems to mean something different, and quite narrow. But what does it really mean? We’ve been working practically to make... |
Key questions for customer-led transformation28 October 2014 The RedQuadrant and CIPFA customer contact benchmarking club has completed the first round of data analysis and will be releasing detailed data to subscribers, with a general white paper likely to follow in early 2015. From the findings, the first really in-depth comparison of customer-led... |
RedQuadrant announced as part of Phase 3 Apprenticeship trailblazer for Management Consulting27 October 2014 RedQuadrant is proud to be part of the PwC management consutlancy trailblazer group, which has been approved by the government for the development of an Apprenticeship standard for management consulting. We will define the standards that support more young people coming into the profession... |
Resource manager for our fast-paced public sector consultancy17 October 2014 We are currently looking for a skilled resource manager who understands the sector to join our team. Please, click here for more details.... |
Demand management - a practical holistic overview03 October 2014 Z) This taster day will provide an active overview, with ideas for application, of the seven ways to manage demand: Modelling of current and future demand using big data, informatics, behavioural audit, and observation to compare many options and interventions across the system Measurement... |
Systems leadership - how to shape culture03 October 2014 Systems leadership: the buzz phrase of the moment – a miracle cure to the organisational and cultural problems we face. All things to all people, everyone using it seems to mean something different, and quite narrow. But what does it really mean? We’ve been working practically to make... |
Seven ways: a holistic approach to demand management03 October 2014 Demand management: the buzz phrase of the moment – a miracle cure to the efficiency problems we face. All things to all people, everyone using it seems to mean something different, and quite narrow. But what does it really mean? Our deep experience in social care has led us to develop a holistic... |
National Children and Adult Services Conference30 September 2014 National Children and Adult Services Conference Manchester, 29-31 October 2014 Join us at the conference's Speakers' Corner to hear about: - our unique approaches to systems leadership - talking about the work we have done with Leicester City council children's services, with Elaine McHale,... |
FREE Customer Transformation Club London 6 November 2014, Leeds 13 November30 September 2014 The next meeting of the Customer Transformation Club will be held at our Vauxhall offices on Thursday 6 November 2014, 2.30-5pm, and in Leeds on Thursday 13 November 2014, 2.30-4pm. We'll be talking about the big bets and obvious choices. For members of the CIPFA and RedQuadrant customer... |
Oh, Behave! Power breakfast 14 November 2014 - Warren Hatter on behavioural economics and demand management18 September 2014 The next in our series of power breakfasts is fast approaching! It will be held at out Vauxhall offices on Friday 14 November 2014, 9-11.30 am. Warren Hatter of With the Grain will be speaking about behavioural economics and demand management, in what promises to be a really interesting and... |
Graduate trainee: business development04 September 2014 Four month traineeship, London living wage Want the opportunity to be at the centre of an exciting, fast-paced consultancy? Looking for real responsibility from the start? Ready to get stuck in and not afraid of a challenge? This opportunity has now closed - watch this space for future... |
We're recruiting! Administrator role - business support team28 August 2014 Are you reliable, capable and able to make order from chaos and make things work better, consistently? At RedQuadrant we operate through effectively managing a large pool of expert, independent consultants with deep subject matter and industry experience. Our lean business model means that our... |
Office experience at a fast-paced consultancy – RedQuadrant work experience opportunities20 August 2014 We are currently looking for interns from mid September. If you’re looking for a short, two or three-month opportunity to gain valuable experience in an office environment and develop an insight into the internal world of a consulting organisation, then we’re interested in hearing from you!... |
We're recruiting! Resourcing co-ordinator role for ambitious and self-motivated individual20 August 2014 At RedQuadrant we operate through effectively managing a large pool of expert, independent consultants with deep subject matter and industry experience. The flexibility of our model allows us to adapt to meet our clients’ needs as a programme develops, injecting high calibre consultants with... |
Transforming local public services using technology and digital tools and approaches09 July 2014 This report, produced by RedQuadrant for the Local Government Association, shows local government’s proud track record of innovation and effective use of technology, as well as some of the opportunities and issues for the future. This significant research project covers the history, the best of,... |
Customer led transformation - the only way to survive?09 July 2014 We've always believed that putting the public at the heart of public service is the only sensible thing to do. In the current climate, it's also the only way that offers real hope of achieving savings targets without massively impacting individuals and communities.... |
Youth services and children’s centres – trash or transform? 23 July breakfast seminar11 June 2014 Youth services and children’s centres – trash or transform? Join us with the National Youth Agency, Bates Wells Braithwaite, and Dr Margy Whalley for a breakfast seminar 23 July 2014, 8am-10am, Scandinavian House, London, EC4M 6YH Within the sector, we all recognise the value that... |
Change Navigation - Dennis Vergne guest speaker at the London Operational Excellence Society, June 30, 201403 June 2014 Dennis Vergne, RedQuadrant founding partner, is speaking on VECIT - his change navigation framework - at the Operational Excellence Society London Chapter meeting on Monday, June 30th, 2014.... |
A risk free environment to learn how to make brave decisions - Commissioner! The simulation, 8 July, London30 May 2014 The way we do services is changing rapidly. Managers need to understand how to assess different options and manage new models of delivery. Learn through doing – confront the consequences of your decisions in a live but risk free environment. Commissioner! is a management simulation designed to... |
