Become an accredited agile master in public services, Thursday, 19 March 2015 - Friday, 20 March 2015, London

19 March 2015

LAST-PSTTA logo

  • Tired of it being so hard to deliver change?
  • Is reality getting in the way with its unpredictable events?
  • Finding it hard to deal with all those complex human relations?

Join us for our two day agile training course to learn how to embrace complexity and utilise prototyping to keep on adapting and improving. We are excited to be running this course in conjunction with the Lean, Agile, and Systems Thinking Public Service Transformation Academy as part of a whole week of service transformation masterclasses.

The alternative approach to the traditional project management approach, agile is the new buzz word when it comes to the complex, unpredictable world that is the public sector today. This two day accredited training course will not only teach you the theory of this dynamic approach, but see you put into practice the agile method that we believe in.

Through interactive training, online testing, and experiential learning you will leave the course confident to deliver projects in your own workplace in a lean, transparent way. Key subjects we will cover:

  • What does agile really mean? What does lean really mean? How does the combination of them work?
  • Lean tools and techniques: from process mapping to prototypes
  • Agile scrum for service prototyping
  • Identifying and delivering cashable benefits
  • Designing with the customer in mind: tools and techniques
  • Valuing individuals and interactions over processes and tools
  • Engaging leaders, politicians, employees, stakeholders and customers
  • A practical example: housing benefits simulation

Agile can allow you to free up internal capacity to change and develop without having to depend on ‘big bang’ implementations that can fail at the last minute and hurt performance. This course will enable you to develop a new awareness for change and be able to select and use the most appropriate tools in identifying and deliverable cashable savings.

Plus, you can now take this course in conjunction with RedQuadrant’s other service transformation masterclasses (see below). The sessions are self contained, so you can attend one, two or all of them, but there are discounts for those booking the complete programme, as follows:

Offer one: the complete five day Service Transformation Programme for public sector managers PLUS the one-day LAST-PSTP practice of systems leadership course for a special offer price of £1,580 + VAT - email training@redquadrant.com or click here to book direct on eventbrite

Offer two: the complete five day Service Transformation Programme for public sector managers for the special offer price of £1,330 + VAT - email training@redquadrant.com or click here to book direct on eventbrite

Alternatively, this stand-alone two-day course is running Thursday, 19 March 2015 - Friday, 20 March 2015, in our offices in Vauxhall, London. Book your place now for only £745 + VAT, including assessment and certification, by emailing training@redquadrant.com or click here to book direct on eventbrite

The other service transformation masterclasses are:

  • Whole systems change: avoiding slash and burn, two-day module Thursday, 12 March - Friday, 13 March, £500 + VAT - click here for more
  • Defensive behaviours: critical conversations masterclass, one-day masterclass, Friday 27 March, £275 + VAT - click here for more