Transformational training from RedQuadrant

20 February 2014

Facing more cuts and possibly more redundancies? Unsure where your next round of cost savings are going to come from? 

- service transformation programme

90% of past attendees say they use the knowledge from the programme on a daily basis. Our accelerated five-day service transformation programme can help:

  • Identify savings and cut costs whilst improving customer service
  • Do process improvement and practice systems thinking without paying expensive consultants
  • Become a fully rounded change practitioner.   Understand the complexities of politics and human behaviour in organisations and navigate them better
  • Build your in-house capability to make the savings you need in 2014

You will learn by doing as we take you through business simulations so you can use the skills and theory taught at top business schools.

  • 28 & 29 April: Whole systems change – identifying real achievable savings
  • 30 April: Customer-led service design and demand management
  • 1 May: Lean process improvement and prototyping
  • 2 May: Facilitation and change management

Each module can be booked separately. We are offering discounts to clients who make the most of the full week of training, and also to those interested in multiple place bookings. Click here to book.

Click here for course prices and further information, and if you want to see what past attendees have said, you can download our client testimonials here!

- payment by results

Tuesday 13 May, 2014 - Payment By Results - expert masterclass with Frank Curran and Russell Webster - learn how to select services, draw up contracts, and manage for outcomes - and when not to try payment by results. Book here http://goo.gl/dL4HNK

- optimise resources, make savings

Wednesday 14 May, 2014 - the Resource Optimisation workshop with Andy Jess - learn a simple but profound tool to identify where your organisational effort is going, what is contributing to strategic outcomes, and what can be reduced, removed, analysed with the seven ways to save and improve, outsourced, spun-off, mutualised, stopped, or invested in. Book here http://goo.gl/z4uX2a

- successfully merge cultures

Thursday 15 May, 2014 - the Power+Systems when cultures meet workshop - deep experiential learning about how two cultures can clash (in an organisation, in a merger, shared services, partnership, outsourcing or change) - and how to work better in partnership. Facilitated by Ben Taylor, RedQuadrant managing partner book here http://goo.gl/L4NRMg