Agile prototyping: how to save £78 million a bit at a time - fast - in four years

20 February 2014

We’ve worked with the London Borough of Hillingdon to introduce an agile prototyping approach to change and improvement. This approach has enabled Hillingdon to save £78 million in the last four years.

Agile prototyping treats a service system as a whole, appreciating its complexity. Instead of making many changes in one go after an extensive analysis and design, it is about making a few changes, and seeing their impact, before quickly making the next small set of changes. This is related to action learning and is at the core of organisation development as well – as Kurt Lewin, one of the founders of organisational development, states: You can only understand a system once you start to change it.

Although steeped in theory and evidence, agile prototyping is very practical. Prototypes are implemented individually or along with others and are then grown or extended until the way the prototype works in the new norm. A prototype, though small in scope, covers as much of the end-to-end process as possible. This provides a real understanding of the whole system and helps organisations prioritise improvements and manage impacts on different parts.

To hear more about how our agile prototyping enabled Hillingdon to save £78 million, contact Dennis Vergne

To attend our Power Breakfast providing an overview of the development of our approach, click here