Seeking innovative examples of commissioning practice

16 January 2015

An opportunity to share your innovative work on commissioning

RedQuadrant has been commissioned by the Department for Communities and Local Government, the Public Service Transformation Network, and the national Commissioning Academy to produce a series of short case studies highlighting innovative commissioning practice.

The objective is to capture examples that clearly demonstrate benefits (including financial savings), both to citizens or service users and to commissioning organisations and their partners and suppliers. DCLG, the Public Service Transformation Network, and the Commissioning Academy will use these case studies to inspire and support public service commissioners and their partners.

What we need from you

  • The examples we are looking for include but are not limited to:
  • Outcomes rather than service based approaches
  • Initiatives involving a range of cross-sector partners
  • Neighbourhood or parish level approaches
  • Co-production with communities or providers
  • Successful Community Right to Challenge bids
  • Use of demand management or behavioural insights in commissioning
  • Effective market shaping
  • Strategic use of social value in commissioning.

Projects must be able to demonstrate real evidence of benefits. These could include:

  • Financial savings
  • Reductions in or diversion of demand
  • Innovations in delivery model
  • Community outcomes such as greater engagement or empowerment
  • Social and economic outcomes eg improved health or employment
  • Service user benefits eg improved quality of service
  • Market outcomes eg new entrants.

Timescales are extremely tight, so it will be essential for your organisation to have a nominated contact we can work with, a rapid sign off process for the final case study, and the capacity to be interviewed in person or by phone, Skype or Facetime, in the last week of January or first week of February.

How you can participate

At this stage we are looking to identify a long list of potential participants. We will then select a sub-set to provide a representative range of final case studies.

If you are able to take part, please send us:

  • Your contact details and either
  • A link to or copy of an existing case study/written material
  • A couple of paragraphs outlining your work and the outcomes you have achieved.

We will then get back to you as soon as possible.

Email if you think you have a suitable example.

For more information on the relevant programmes, see:


If you are interested in finding out more about public service commissioning, including Commissioner! The Simulation, and our Public Service Transformation Academy, inclluding the Practice of Systems Leadership, click here.