our services
straightforward consulting
  • Business cases and benefits realisation
  • Change management and stakeholder engagement
  • Critical friend review of business plans
  • Efficiency and effectiveness programmes
  • Lean rapid improvement events
  • Mobile and flexible working (smartworking)
  • Programme and project management
  • Rapid improvement events
  • Resource optimisation
  • Service reviews
  • Strategic partnerships
  • Learning and development
  • Electoral services
  • Facilities management
  • Legal services
  • Member and council enquiries
  • Property management
  • Recruitment
  • Registrars
  • Commercial, contract and performance review and in-sourcing
  • Commissioning approaches
  • Communication and reputation management
  • Community engagement
  • Complaints handling
  • Corporate services
  • Diversity and equality
  • Finance function effectiveness
  • Financial model analysis
  • Horizon scanning and innovation
  • Market research
  • Policy and strategy
  • Research and consultation
  • Rich pictures
  • Social media strategy
  • Soft market testing
  • Strategy and scenario planning
  • Development of integrated offender management
  • Efficiencies and system redesign in probation
  • Preparation for ‘transforming rehabilitation’
  • Adult education
  • Free school meals
  • Higher education
  • Mutualisation/alternative forms of delivery
  • School admissions
  • School support services
  • School improvement and academy conversions
  • Special education needs and disabilities
  • Demand management and behaviour change (1)
  • Mutualisation, outsourcing and alternative delivery models
  • Payment by results / social impact bonds / routes to social investment
  • Positive deviance
  • Preventative services – how to commission and measure success
  • Public value analysis
  • Service design
  • Shared and merged services
  • Social marketing
  • Systems thinking
  • Trading services
  • Environmental health, including catering
  • Licensing
  • Parking enforcement and penalty charge processing
  • Parking permits
  • Trading standards / consumer direct
  • Advice and validation
  • Building control
  • Community infrastructure levies
  • Planning application consultation and approval
  • Planning policy
  • Transport, policy, and information
  • Anti-social behaviour (abandoned vehicles, fly-tipping, graffiti, noise)
  • Highways (including street lighting)
  • Parks (including trees)
  • Street cleaning
  • Waste and recycling
  • Cashiers and cheque / cash handling
  • Council tax and business rates
  • Moving to universal credit / housing benefits
  • Welfare reform
  • Private sector
  • Charities