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Austerity, ‘salami slicing’, ‘slash and burn’, ‘more for less’ the list goes on – these are challenging times. In this period of budget cuts and rising customer requirements housing organisations will increasingly deliver sustainable, transformational change. Alan Burns 07875 633616 |
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Housing Services reviews
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Alan Burns is an expert with over 30 years' local government and housing experience. Alan’s work is focused on key areas such as organisation and service re-design, procurement, efficiency, customer service transformation, value for money, and programme and project management. Alan has provided strategic advice to a wide and diverse range range of public sector clients including Bolton at Home, Nottingham City Homes, Leicester City Council, Newcastle City Council, Royal Borough of Kensington and Chelsea, States of Guernsey, Department for Education, London Councils/Capital Ambition and Belfast City Council. |
Our housing consultants completed a review of landlord services at Leicester City Council. Using our ‘seven ways to save and improve’ framework we were able to identify significant savings in the service redesign of the voids management service. |
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