Call Benjamin Taylor on 07931 317230 or email

Retain in-house, or outsource the service? Form a trust, or consider a commercial provider? Share some (or all) service provision with neighbouring authorities, or with other departments within your own? There are so many new, and not so new, options for governance and service delivery that might, or might not, help you minimise the impact of budget cuts while maintaining and even improving services. But all authorities have their own particular needs, and it can be hard to work out which option is best for your circumstances.

Whatever options you might be considering, let us help you analyse the potential pitfalls and benefits, understand the risks and develop the business case for change.

Benjamin Taylor

Sarah is our lead for the library and cultural sectors and has led our projects with a large and diverse range of clients including many local authorities, the British Library, Arts Council England and the Society of Chief Librarians. Sarah has a particular interest in community involvement in service design and delivery, and is passionate about the wider role that libraries and cultural services can play in supporting communities and individuals.

Barking and Dagenham

We were commissioned by the library service in Barking and Dageham to support the development of a revised strategy for the service. There was a sense that, after a period in which the main focus had been on “getting the house in order”, the service needed to position itself to look more to the future. We recommended top level strategic aims and focus areas for the new strategy, aligning these with any known development plans and future opportunities, while focusing them firmly on the priorities identified through engagement with the service and with the public.


Performing Arts in Slough

Working closely with senior managers we developed a clear options appraisal and business-case based action plan for the Performing Arts in Slough. This work involved engagement with community arts groups, council officers and Members, Arts Council England and other stakeholders in order to develop a strategic approach to performing arts provision in Slough. Our evidence-based report recommended a new strategy for the Performing Arts which has been adopted by the Borough Council.