Hillingdon: Resource Optimisation within wider transformation
RedQuadrant practitioner account · 2010–2015
Starting situation
The organisation needed a consistent way to examine work and choices across services.
Work undertaken
Resource Optimisation formed part of a wider RedQuadrant transformation operating system used across more than 40 services.
What is reported
RedQuadrant’s published account describes organisation-wide use of the approach.
Evidence and limits
The public account does not establish that Resource Optimisation alone caused all reported programme results. A method’s contribution needs to be distinguished from the wider programme.
Working artefact and source
Published method account and Seven Ts decision framework
Follow-up evidence
Which work packages changed, what happened to displaced work, and which benefits remained after implementation?
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Review date: 5 November 2026. Offer a correction or follow-up.