Equip yourself to effectively
lead service transformation
The purpose of public service is to enable better citizen and community outcomes. Equality, diversity, and inclusion must be at the heart of transformation. And we must safeguard our environment.
Our carbon reduction plan.
With hundreds of projects across all key public services, we put partnering into practice. We’re focused on working with you as one team, and we specialise in being honest, grown-up, and getting the real work done.
of our clients return to us for more. We stick around until the job is done, and deliver the value-adding outcomes as well as the initial requirement. And we build your skills and capacity, so we do ourselves out of a job.
We select the best points of intervention and tailor our approach every time. We live the world of digital, and we take agile, adaptive work in complexity seriously. We help you lead systems and generate powerful learning as well as direct results.
We lead and support the Public Service Transformation Academy, a not-for-profit social enterprise partnership. Its mission is to drive better outcomes for people and communities by developing the capability of local, civil, social and health services to collaborate, innovate and lead.
From business case to Day One and beyond, we help councils turn reorganisation into stronger organisations and better outcomes for communities.
Explore the LGR & Devolution HubBuild the capability to make change work in your own organisation.
Leadership, systems thinking, commissioning, transformation, coaching, mentoring, and practical learning through live work.
Explore training and development
Latest news and social media
Selected for relevance, not simply whatever was posted last.
Benjamin on LinkedIn
Simon Higgins on why getting safely to vesting day is only the start: capacity, operating model, culture, and what the new council must be able to do next.
Read itPublic Service Transformation Academy
The next flagship cohort is forming now, for commissioners and change-makers working on live public-service challenges across whole systems.
Read itchosen path
What relational pilots reveal, and why the host system must change what it funds, counts, authorises, and protects if the new pattern is to survive.
Read it